Last updated: November 4, 2026

This website is operated by Guangzhou Teyi Advertising Planning Co., Ltd. (“kinetree”, “we”, “us” or “our”). This store is operated on the website https://kinetree.com (the “Site”). Throughout the Site, the terms “we”, “us” and “our” refer to kinetree. kinetree offers this Site, including all information, tools and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any services.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Accuracy of Information

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products or Services

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed.

7. Payment

All payments are processed through secure third-party payment service providers. By submitting an order, you authorize us and our payment processor to charge the payment method you provided for the total amount of your order, including the product price, shipping fees and any applicable taxes. You confirm that the payment information you supply is accurate and that you are authorized to use the payment method. If a payment cannot be completed, we may suspend or cancel the order and notify you accordingly.

8. Shipping and Delivery

Order delivery includes the order processing time and the estimated delivery time. Order processing time: 1-3 working days (a production cycle may apply when items are out of stock). Estimated delivery time: 10 to 15 working days for standard delivery, and 3 to 7 working days for expedited delivery where available. Delivery times are estimates only and may vary due to production cycles, customs clearance, public holidays, weather or other circumstances beyond our control. Please refer to our Transportation Policy for full details.

9. Returns and Refunds

Products must be returned within 30 days of receipt. Returned products must be kept brand new, unused, and include all original packaging, labels and accessories; customized products and items purchased in specific promotional activities are not eligible unless otherwise specified. Once we receive and inspect your returned item, the refund will be returned to the original payment method within 5-10 working days. Please refer to our Return and Refund Policy for full details.

10. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, photographs, product designs, page layouts and software, is our property or that of our licensors and is protected by applicable copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify or create derivative works from any part of this Site without our prior written consent.

11. User Comments and Submissions

If you send us creative ideas, suggestions, proposals, plans or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use and protect your personal information.

13. Prohibited Uses

You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. In no case shall kinetree, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service.

15. Indemnification

You agree to indemnify, defend and hold harmless kinetree and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

16. Severability and Termination

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law and the remaining provisions shall remain in full force. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice.

17. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

18. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

19. Contact Information

Questions about the Terms of Service should be sent to us at vipkinetree@outlook.com.

Company: Guangzhou Teyi Advertising Planning Co., Ltd.
Registered address: Room 301, Building 27, No. 8 Compound, Changgang West Road, Haizhu District, Guangzhou, Guangdong, China
Email: vipkinetree@outlook.com
Phone: +86 18665746582
Website: https://kinetree.com